Privacy Policy
Last Updated: 03 February 2026
Welcome to MyKite.ca! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website. This policy is governed by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Order Information: Purchase history, pre-orders, and transaction details.
- Payment Information: Payments are processed securely by third-party providers. MyKite.ca does not store credit card numbers on its servers.
- Technical Information: IP address, browser type, device information, and cookies used for analytics and website functionality.
2. How We Use Your Information
Your information may be used for:
- Processing orders and deliveries.
- Providing customer support and resolving issues.
- Sending transactional updates related to your purchases.
- Sending marketing communications only where consent has been provided, in accordance with Canada’s Anti-Spam Legislation (CASL).
- Improving our website experience through analytics and performance monitoring.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
- Shipping carriers to fulfill orders.
- Payment processors to securely complete transactions.
- Legal authorities when required by law.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking Technologies
We use cookies and similar technologies for essential website functionality, analytics, and marketing purposes. By continuing to use our website, you consent to our use of cookies unless disabled in your browser settings.
You may manage or disable cookies through your browser preferences at any time.
6. Your Rights
You have the right to:
- Access, update, or request deletion of your personal information.
- Withdraw marketing consent at any time.
- Request data portability where applicable.
To exercise these rights, please contact us at support@mykite.ca.
7. Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide customer support, meet legal obligations, or resolve disputes.
8. Children’s Privacy
MyKite.ca does not knowingly collect personal information from children under the age of 13. All purchases must be completed by a parent or legal guardian.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Business Information
MyKite.ca
Toronto, Ontario, Canada
Email: support@mykite.ca
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@mykite.ca