Delivery & Shipping Policy

At MyKite.ca, we make sure your order reaches you quickly and safely. We deliver both from our Canadian warehouse (fast shipping) and through pre-orders from Europe for exclusive collections.

Delivery Times

• In-Stock Items (Canada): Orders are shipped within 1–2 business days. Delivery takes 2–6 business days depending on your province.
  ✔️ Toronto & GTA: delivery within 48 hours on qualifying orders.
• Pre-Orders (Europe): Standard processing & shipping time is 3–4 weeks. In rare cases, delivery may take up to 6–8 weeks if items are not yet in stock.
  ✔️ 90% of pre-orders arrive within 3 weeks.
• If part of your order is delayed, we ship available items first and send the rest at our expense once they arrive.

Shipping Offers

✅ Free Shipping Across Canada on all orders over $75 CAD.
✅ Toronto & GTA: Free delivery within 48 hours on orders over $75 CAD.
✅ For orders under $75 CAD, shipping costs are calculated at checkout based on your location and carrier.

Carriers We Work With

We partner with trusted shipping companies to ensure reliable delivery:

• Purolator
• Canada Post
• UPS / FedEx (depending on region)

Order Tracking

Every order includes tracking details. You’ll receive an email or SMS with your tracking number once your order is dispatched.

Why Shop & Pre-Order With Us?

• Fast Canadian Stock: Immediate dispatch from our local warehouse for popular items.
• Exclusive European Designs: Access premium models not available elsewhere in Canada.
• Back-to-School Guarantee: Secure your child’s backpack before the seasonal rush.
• Quality & Safety: Certified ergonomic, durable, and eco-friendly products.

Payment Methods

• Credit/Debit Cards (Visa, Mastercard)
• Interac e-Transfer
• Business Invoicing (for wholesale orders)

Need Faster Delivery?

We are expanding our Canadian stock to serve you even faster. For urgent orders, bulk requests, or special arrangements, please contact our support team directly.

For additional details, visit our FAQs section or get in touch with us. We are here to make your shopping smooth and stress-free!