Welcome to MyKite.ca! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

MyKite.ca is an online store that sells backpacks, accessories, and school supplies. These Terms govern your use of our website and services.

2. Ordering & Pre-Orders

• All products are available for pre-order and shipped from Europe. Delivery time is estimated at 3-4 weeks.
• Customers will be charged for domestic shipping within Canada, but international shipping from Europe is free.
• Once an order is placed, changes or cancellations may not be possible.

3. Pricing & Payments

• All prices are listed in Canadian Dollars (CAD).
• We accept secure payment methods, including credit cards, PayPal, and other online payment solutions.
• Prices and availability are subject to change without notice.

4. Shipping & Delivery

• Orders are shipped via our trusted delivery partners.
• Once your order is shipped, you will receive a tracking number.
• Shipping delays due to customs, weather, or other factors are beyond our control.

5. Returns & Refunds

• We offer a 14-day return policy from the date of delivery.
• Returned items must be unused, in original packaging, and with tags attached.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• Refunds will be processed within 7-10 business days after receiving the returned item.

6. Warranty & Product Quality

• Our products meet high European quality standards.
• If you receive a defective item, please contact us within 48 hours of delivery with photos of the issue.

7. Privacy Policy

• We respect your privacy and protect your personal information. Read our [Privacy Policy] for full details.

8. Intellectual Property

• All content on MyKite.ca, including text, images, and logos, is our intellectual property and cannot be used without permission.

9. Limitation of Liability

• MyKite.ca is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

10. Changes to Terms & Conditions

• We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any modifications.

11. Contact Us

If you have any questions about these Terms, feel free to contact us at: